WHQL Intel Graphics Driver breaks Seamless and KVM Mode

from Stardock Forums

So since updating my intel 11th gen graphics driver (on the secondary device that im trying to control) to the WHQL release i've found i can no longer provide input via mouse or keyboard. I can see the display without issue just can't control the session any longer.

Any advice on how to resolve this, outside of the given of rolling back drivers? 

multiplicity
2,832 views 3 replies
Reply #1 from Stardock Forums Top

Hello,
Sorry to hear you are having issues. I have forwarded your problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

Thanks

Basj,
Stardock Community Assistant

Reply #2 from Stardock Forums Top


So since updating my intel 11th gen graphics driver (on the secondary device that im trying to control) to the WHQL release i've found i can no longer provide input via mouse or keyboard. I can see the display without issue just can't control the session any longer.

Any advice on how to resolve this, outside of the given of rolling back drivers? 
End of quote

Please see:

https://support.stardock.com/space/SHC/1288044590/I+can+move+my+mouse+to+the+Secondary+but+cant+interact+with+the+desktop

Sean Drohan
Stardock Product Lifecycle Manager

SoundPackager - Customize the Windows sound scheme
Reply #3 from Stardock Forums Top
Quoting sdRohan, reply 2

Please see:

https://support.stardock.com/space/SHC/1288044590/I+can+move+my+mouse+to+the+Secondary+but+cant+interact+with+the+desktop

Sean Drohan
Stardock Product Lifecycle Manager

End of sdRohan's quote

Hi Sean

I appreciate your response however rolling back the latest arc drivers to the older version resolves the issue. Firewall is configured correctly (and was disabled on both primary and secondary for testing) with no positive result. The only fix was to rollback driver and reboot the machine.

Quoting basj, reply 1

Hello,
Sorry to hear you are having issues. I have forwarded your problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

Thanks

Basj,
Stardock Community Assistant
End of basj's quote

I am more than happy perform additional testing as needed to help bring this issue to resolution, feel free to get in touch directly in PM or via reply here.