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Hello everyone...
Fences 4 is rolling up and down once my mouse point roll over 2 different fences, when using Deskscapes 11, either while the video background is playing or paused.
Here's a screen recording showing exactly my problem.
Does anyone have any experience and a solution ?
Thanks.
Hello,
Sorry to hear you are having issues. Do you see the same behavior if you have Static wallpaper on?
Thanks
Basj,
Stardock Community Assistant.
Yes.
The only way to fix that, is to uninstall Deskscapes 11.
By the way my Windows version is 10 Pro x64 - 21H2 19044.2251
I am on Windows 10 22H2 19045.2364. And I am also have Deskscapes 11. The issue don't appear to me because I have set my Fences to auto hide when inactive. And only appear when I double click on desktop.
Thank you,
Basj,
Stardock Community Assistant
Thanks for the reply... But the problem remains and autohide doesn't change the behavior. When you double-click to appear the Fences and roll over the mouse above 2 Fences, they start rolling up and down randomly.
Hello,
I have forwarded your problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.
Basj,
Stardock Community Assistant
Hello,
Sorry to hear you are having trouble.
We are not able to reproduce the issue you are seeing:
https://cdn.stardock.us/support/uploads/2023-01-10_14-43-57.mp4
If you have a gaming mouse with a very high polling rate - and you dial it down to the lowest - do you still see it?
Sean Drohan
Stardock Product Lifecycle Manager
Hello,
Sorry to hear you are having trouble.
We are not able to reproduce the issue you are seeing:
https://cdn.stardock.us/support/uploads/2023-01-10_14-43-57.mp4
If you have a gaming mouse with a very high polling rate - and you dial it down to the lowest - do you still see it?
Sean Drohan
Stardock Product Lifecycle Manager
I have no gaming mouse but my mouse has a button for 3 different speeds. I tried changing all of them but no luck. It happens no matter the mouse settings. Today I completely removed everything from Stardock and re-installed. It keeps doing it.
Next would be to try to clean boot each app:
https://support.stardock.com/space/SHC/1332445272/Fences+Clean+Boot
https://support.stardock.com/space/SHC/1346928700/DeskScapes+Clean+Boot
Sean Drohan
Stardock Product Lifecycle Manager
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