upgrade fences 3 to fences 4

When I try to upgrade the fences and pay with my credit card, I get a message that the purchase cannot be made, my card works perfectly fine and has funds, I have even tried it from Paypal and the result is the same, could you help me?

Thanks

4,193 views 2 replies
Reply #1 Top

Hello,
Sorry to hear you are having issues. I have forward your problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

Thanks

Basj,
Stardock Community Assistant

Reply #2 Top


When I try to upgrade the fences and pay with my credit card, I get a message that the purchase cannot be made, my card works perfectly fine and has funds, I have even tried it from Paypal and the result is the same, could you help me?

Thanks
End of quote

Hi theodoro,

Please use the follow link to submit a support ticket

https://stardock.atlassian.net/servicedesk/customer/portal/4/group/13/create/10139

Include the estimated time and date or order attempt, full name and email address used and we can research what is happening with your order attempts

Paul Scroggins
Associate Technical Support Analyst