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I submited a activation text file,but it responsed "The machine data does not match the existing license. (1010)"
Hello,
Sorry to hear you are having issues. I assume you're trying to do the offline activation, yes? https://forums.stardock.com/486311/accounts-and-activation-support-faq#offlineactivation. Did you do the steps correctly? First the "xxx.req" file from the machine you're trying to activate, than send it to http://activate.stardock.com/ once that is done you will get "xxxx.resp" from there. And use that file for activation in your offline activation machine.
Also, need to make sure your activation count is not maximize. If you do, use this guide to deactivate old activation: https://forums.stardock.com/486311/accounts-and-activation-support-faq#deactivateproduct
Thanks
Basj,
Stardock Community Assistant.
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