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Initial installation successful, but software has now stopped working. Nothing can be changed on Windows 11 - Start Menu or Taskbar. I've tried uninstalling, reboot and re-install. The Service "Stardock Start11" is running, but the software still doesn't change anything.
I'm on 64-bit Windows 11 Pro, Build 22000.
Hello,
Sorry to hear you are having issues. Please try purge and reinstall steps as mentioned here: [Link]. Just make sure to redownload the latest version from your account page. Reboot after the purge. Reinstall and reboot again after the installation. Retest and report back here.
Thank you,
Basj,
Stardock Community Assistant.
Hello,
I uninstalled, purged, rebooted and reinstalled, but still doesn't work. I repeated using a clean boot (disabled Services) and it didn't work. Have also tried from a new Admin account and it still didn't work.
Can you try run it on Windows Sandbox : https://forums.stardock.com/505872/start11-support-faq#windowssandbox
Thank you,
Basj,
Stardock Community Assistant
I've tried installing the app normally (outside Sandbox) again. It still doesn't work. This is the error report, from Windows Reliability Monitor:
Source SdDisplay Summary Stopped working Date 08/10/2022 6:03 PM Status Report sent Problem signature Problem Event Name: APPCRASH Application Name: SdDisplay.exe Application Version: 1.10.4.128 Application Timestamp: 62bb4edf Fault Module Name: KERNELBASE.dll Fault Module Version: 10.0.22621.521 Fault Module Timestamp: 4098ef61 Exception Code: e0434352 Exception Offset: 00147172 OS Version: 10.0.22621.2.0.0.256.48 Locale ID: 2057 Additional Information 1: 2beb Additional Information 2: 2beba6fb4680d73a8c78ca7c24ccdb46 Additional Information 3: 110c Additional Information 4: 110c1d4ebcc692d5e4c7a084b4976f25 Extra information about the problem Bucket ID: 5e90e64e52dcbbfacee1ae8e1712ca21 (2225251616193432097)
There is something in your system that is blocking Start11 from working properly. I have forwarded your problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.
Thanks
Basj,
Stardock Community Assistant
Hello,
I've had another try. I manually removed keys for Stardock that had been left in the Registry, rebooted and installed the newest version, 1.3. It is now working on Windows 11 (22H2).
Great, glad it resolved. Thanks for reporting back.
Basj,
Stardock Community Assistant
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