Reply #1 Top

Hello,
Sorry to hear you are having issues. We need more details please.


Basj,
Stardock Community Assistant.

Reply #2 Top

Hello 

Fastspring error !!

We regret that your order could not be accepted. We value your business and would like to help you complete this order. Please contact us for assistance.

 

Reply #3 Top

Hello,

Please raise support ticket using the link below, use the product not receive option. Include all information details. Remember to record down the ticket number for future reference if needed. Do not raise multiple ticket, that will make your ticket back to the end of the line. Send once and wait. Ticket will be answer by the order they send in.

https://stardock.atlassian.net/servicedesk/customer/portal/4

Thanks
Basj,
Stardock Community Assistant