I have a problem and need help.

from Stardock Forums

After installing start11, the "powershell.exe - Application Error" dialog box pops up every time I shut down the computer.

I'm sure it's a problem with start11.This problem was solved after I uninstalled Start11.

I will follow this post.Thank!

 

OS version：

Version Windows 10 Pro

Version number 21H2

Installation Date ‎2022/‎7/‎1

OS Build 19044.1766

Experience Windows Feature Experience Pack 120.2212.4170.0

System language: Chinese

Start11 version：1.25

 

(Can only be photographed with a camera)

translate：：Powershell.exe - Application Error

                     The application failed to start properly (0xc0000142). Please click OK to close the application.

start menu products
2,770 views 7 replies
Reply #1 from Stardock Forums Top

Hello,
Sorry to hear you are having issues. Please try purge and reinstall steps as mention here : [Link]. Just make sure to redownload the latest version from your account page. Reboot after the purge. Reinstall and reboot again after the installation. Retest and report back here.

Thank you,
Basj,
Stardock Community Assistant.

Reply #2 from Stardock Forums Top

thank you for your reply.

I followed the instructions to run that file.Then installed the latest start11.But the problem persists when I shut down the computer.

This problem made me reinstall windows 10.After installing only start11, the problem is still not resolved.

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Reply #5 from Stardock Forums Top

Please try the following:

-For Win8/10 Users: Open the Start Screen, and type 'cmd'. Right-click on the search result and select 'Run as administrator' from below.

-Type: sfc /scannow

-Wait for the scan to complete (this can take several minutes)

Some help on how this looks should you need it:

https://support.microsoft.com/en-us/help/929833/use-the-system-file-checker-tool-to-repair-missing-or-corrupted-system

If the SFC finds errors, but cannot fix them, please also run the following command in the same command prompt window:

dism.exe /online /Cleanup-Image /RestoreHealth

Some help on how this looks should you need it:

https://www.windowscentral.com/how-use-dism-command-line-utility-repair-windows-10-image

The above command should assist with replacing any damaged or problematic system files. Please note, however, since it may require restoring certain files, this process can take some time and you will need to be patient until it has completed.

Please let me know whether this resolves your problem or if you have any additional questions.

 

Thank you,

Basj,
Stardock Community Assistant

 

Reply #6 from Stardock Forums Top

I found the cause, but I can't fix it.

The problem occurs when he shuts down using the Windows 10 Start menu. If you use Start 11 Start menu the problem does not appear as above. I hope you guys can test it and fix it.

Reply #7 from Stardock Forums Top

Hello

I can't reproduce your issue on my Windows 10 system. Anyway, I have forwarded your problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

Basj,
Stardock Community Assistant