Start11 Uninstaller Does Not Work Properly

Start 11 Uninstaller Does Not Work Properly

from Stardock Forums

After experiencing a disappearing start button and a taskbar that would not move from the top of the screen back to the bottom despite applying changes to Start11 preferences, I tried to uninstall your Start11 software.  Unfortunately, your uninstaller did NOT restore the OS to the pre-Start11 installation sate:

* The taskbar remained at the top of the screen

* The start button remained left-justified

* The size of the taskbar was not restored to the original size (it remained "small")

I'm not sending screenshots as they are pointless in this case (please don't reflexively ask for them):  they would display a small taskbar at the top of the screen with the start menu left-justified (the state after software uninstallation).  This is what your software is designed to do and a picture would provide no additional technical information needed to fix the problem.

Microsoft Windows [Version 10.0.22000.613]

Start11 installer is latest version (I'm not reinstalling the software to provide the version number as I've already run the uninstaller).  I downloaded the installer within the past three days. 

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12,979 views 9 replies
Reply #1 from Stardock Forums Top

Is that version of Start11 1.22 beta ?

Reply #2 from Stardock Forums Top

No, I'm not running your beta version.  It is version "1.2."

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Reply #4 from Stardock Forums Top

Why isn't the "Purge_StartALL" file digitally signed? 

Reply #5 from Stardock Forums Top

Quoting em3535, reply 4

Why isn't the "Purge_StartALL" file digitally signed? 
End of em3535's quote

I don't know the answer to that .

But it seems you have nothing to lose by trying it . Right ?

Many have with excellent results .

Reply #6 from Stardock Forums Top

Please ask someone who might know the answer.

Reply #7 from Stardock Forums Top

https://csrc.nist.gov/CSRC/media/Publications/white-paper/2018/01/26/security-considerations-for-code-signing/final/documents/security-considerations-for-code-signing.pdf

Reply #8 from Stardock Forums Top

I believe the intention of the uninstaller was to provide a way to soft reset functions of start 11 while also keeping settings saved. I will agree that there should be an easier complete uninstall feature. The purge feature does help, but I would also argue that it could use a touch up as there are still some residual files left behind even when using the purge.

There is no need to use it at all as I can point to the location of the residual files in the registry and they can be manually deleted.

They are located here

HKEY_CURRENT_USER\Software\Stardock\Start8\Start8.ini\Start8