Multiplicity

3 KM

from Stardock Forums

 

I have been trying for 2 days to reinstall Multiplicity to control more than 1 PC.  It was working before I reset it to only control 1 PC for a trip, where I was only taking 2 laptops.  I also switched the primary PC to a different laptop (now Win 11).  When I returned and tried to add the 3rd PC it wouldn’t let me.

 

Current primary computer is Win11.  1 remote is Win 10 & 1 is Win11.  When it worked previously the primary computer was Win 10.  Now it will on;y allow me to have one secondary, Win 10 or the other Win 11, but not both.

 

I have 3 licenses for 3 KM.  I have uninstalled and reinstalled Multiplicity at least once with each of the 3 licenses, but it still will only control 1 secondary machine.

 

 

 

 

 

stardock software multiplicity
2,634 views 4 replies
Reply #1 from Stardock Forums Top

Hello,

I have forwarded your report to the Stardock support team for their review and recommendations.

Please keep an eye on this thread for any updates.

We really do appreciate your feedback, thanks.

Reply #2 from Stardock Forums Top

Hello,

Sorry to hear you are having trouble.

If you want to control more than 1 Seamless PC at a time, you need to use the KVM license that is on your account - the actual key for it:

https://store.stardock.com/myaccount/products

You can manage your license on the 'About' tab of the Multiplicity config menu on the Primary PC.

Sean Drohan
Stardock Support Manager

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Reply #4 from Stardock Forums Top

Quoting bruce43, reply 3

Thanks. That solved the issue
End of bruce43's quote

Kewl (I'm bringing that word back)

Sean Drohan
Stardock Support Manager