purchase in 2020, new install cant download

I just had to re-install windows and trying to get my object desktop software, It will no longer let me download from my purchases page. Also, is there a way to de-register my old windows install to free up the activation on this one?

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Reply #1 Top

Hello,
Sorry to hear you are having issues. If your subscription expired, you can not download any installer from your account. You have 2 choice, renew your subscription or look for your installer that you should have saved somewhere. Refer : https://forums.stardock.com/486310/object-desktop-support-faq#objectdesktop.

To deactivate old activation please use this guide : https://forums.stardock.com/486311/accounts-and-activation-support-faq#deactivateproduct

Thank you.
Basj,
Stardock Community Assistant.