Secondary wakes up, Primary connects, Primary cannot control Secondary

from Stardock Forums

I have a laptop running Windows 11 professional.  It is set as the Secondary computer.  My work computer is set as the Primary computer and it is running Windows 11 Professional.

I keep the Secondary computer's lid closed until I need it.  When I raise it's lid it wakes up.  I can connect to it from my work computer but have absolutely no control over the Secondary computer.

As great a product Multiplicity is, this flaw makes it totally unusable. Please help me fix this issue so I can keep Multiplicity in my box of development tools.

Thanks for your help.

 

 

multiplicity
3,155 views 4 replies
Reply #1 from Stardock Forums Top

Hello,
I have forward your problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

Basj,
Stardock Community Assistant

Reply #2 from Stardock Forums Top


As great a product Multiplicity is, this flaw makes it totally unusable.
End of quote

That is not a 'flaw', something is just wrong...

I can connect to it from my work computer but have absolutely no control over the Secondary computer.
End of quote

While what 'work' might entail here could change things (VPN), this is usually the solution:

https://forums.stardock.com/486104/multiplicity-support-faq#movemousesecondary

Sean Drohan
Stardock Support Manager

Multiplicity - Control multiple PCs using one keyboard and mouse
Reply #3 from Stardock Forums Top

Sean - Thank  you!!

This is indeed a firewall issue.  I turned off the firewall on the Secondary and everything works as it should.

You are wonderful!  Thanks again!!

Multiplicity is perfect for my needs.  Highly recommend it.

Reply #4 from Stardock Forums Top

Quoting loganking2019, reply 3

Sean - Thank  you!!

This is indeed a firewall issue.  I turned off the firewall on the Secondary and everything works as it should.

You are wonderful!  Thanks again!!

Multiplicity is perfect for my needs.  Highly recommend it.
End of loganking2019's quote

Very pleased to hear it and thank you for the kind words.

Sean Drohan
Stardock Support Manager