Reply #1 Top

Hello,
Sorry to hear you are having issues. Please try purge part of this steps as mentioned here: [link]. Reboot again after the purge.

Thanks
Basj,
Stardock Community Assistant.

Reply #2 Top

If the purge doesn't work, try reinstalling Start 11 and then use a 3rd party uninstaller.  I use iObit Uninstaller, it does a good job. And then cleans most of the leftovers.  And it has a free version.  But no software that I know of gets all of it out.  Sometimes I have to go into the registry to remove stubborn stuff, then go through Program Files and delete leftover folders.