Fences 3.0 Exporer crash loop

Hello,
Sorry to hear you are having issues. Please try purge and reinstall steps as mentioned here: [link]. Just make sure to redownload the latest version from your account. Reboot after the purged. Reinstall, and Reboot again after the installation. Retest it. Report back here.

Basj,
Stardock Community Assistant.

Thank you for reaching out. Did exactly as described, problem persists exactly the same.

See the videos I recorded:

1. After purge and fresh install, when launching fences 3 for the first time, it directly freezes on the wizard window to create a layout and never continues:

https://www.dropbox.com/s/bpp2jwpc4775zds/fences_3_launch_hangs.mkv?dl=0

2. After waiting a while (did not record), I then try to launch an windows explorer which directly crashes (same as before purging) and never loads.
https://www.dropbox.com/s/fqr0xahzkjc56uc/fences_3_explorer_crashes.mkv?dl=0

I have to remove fences 3 in order to be able to use explorer again.

I suspect something colliding on my system with fences 3 loading and need help analyzing this: where can I look for potential problems in loading fences? Windows error log? Is there some logging facility that I could use to analyze the load order of dlls and stuff for fences?

Regards

EDIT 1:

In Windows Application Log, I got many of these:

The program Fences.exe version 3.1.3.3 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.
 Process ID: 4f44
 Start Time: 01d7e50bb530e4d8
 Termination Time: 7
 Application Path: C:\Program Files (x86)\Stardock\Fences\Fences.exe
 Report Id: 265fe40f-a083-4389-a84e-8ddcd65d2a22
 Faulting package full name:
 Faulting package-relative application ID:
 Hang type: Unknown

Hello,

Do you have security software such as Forcepoint or Websence install? Is this a corporate system?

Thank you,

Basj,
Stardock Community Assistant

> Do you have security software such as Forcepoint or Websence install? Is this a corporate system?

No, nothing of that sort. This is my private home pc.

By the way: "Security and Maintenance control panel" does not show anything obvious (nothing at all, to be specific).

Hello,

Sorry to hear you are having issues.

What version of Windows ( full numbered version ) ??

AzDude
Stardock Community Assistant

Sorry, I forgot to mention:

I use Win10 21H2 (OS Build 19044.1348)

Any ideas what can be done to analyze this? I'm an IT guy myself, so don't be shy on letting me use windebug

Hello,

Please review this posts might help you on your issue : https://forums.stardock.com/494392/get;3780664

and this thread : https://forums.stardock.com/502301

Let us know.

Thank you,

Basj,
Stardock Community Assistant

I reviewed both posts mentioned above. Unfortunately they do not solve my problem.

This is what I tried:

System settings

For explorer.exe

I also tried setting above 2 settings globally (not only for explorer.exe) but then I would not be able to use both "Bottom-up ASLR" OFF in conjunction with "High-entropy ASLR" (which stays greyed out at that time).

I installed and removed Fences 3 multiple times after reboots playing with above settings. Once Fences loads, it immediately crashes my Windows Explorer.

Any other ideas?

Try cleanboot. This should tell us if something is conflicting with Fences. : https://forums.stardock.com/486084/fences-support-faq#cleanboot. Sometimes creating a new admin account itself help. Try it and report back.

Thank you,

Basj,
Stardock Community Assistant

Thank you for the continued support.

I created a new Admin-User and tested fences there. The problem did not reoccur for that user (I did not even need to clean boot).

I guess something keeps interfering with Fences3 for my user in my setup.

How can I narrow down what causes the problems?

Do the cleanboot steps and load an app at a time until it happen again. Than you know which is the issue.

Thank you,

Basj,
Stardock Community Assistant