Fences asking for licence key after purchase

Hello, 

I just purchased Fences 3 and it keeps asking me for a licence key. I tried to uninstall + re-install it and it didn't work. 
I tried to uninstall it + remove all files on my hard drive but some of them are being used so I can't delete them.

I tried to close all processes including Windows explorer and remove the files with Explorer++ and it didn't work, it says some files are still being used.

What can I do? Thanks in advance.

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Reply #1 Top

Hello,

Sorry to hear you are having issues. Please try purge and reinstall steps as mentioned here: https://forums.stardock.com/486084/fences-support-faq#reinstalling Just make sure to redownload the latest version from your account. Reboot after the purged. Reinstall, and Reboot again immediately after the installation. Retest it. Report back here.

 

Basj,

Stardock Community Assistant.