Help with Multiplicity KVM

from Stardock Forums

I recently started using Multiplicity KVM for gaming (Everquest). I've run into two issues that I believe are related to the wireless connection between my primary and secondary, but I cant figure out how to correctly complete an ethernet link between the two while maintaining uninterrupted wifi internet connections.

Issue 1: I sporadically get a connection lost error an routerlogin d lose keyboard and mouse functionality to the secondary via KVM, although the video is still maintained. So I can see the secondary screen in the window but cannot control the mouse or keyboard at all. Operation of the secondary via its own mouse and monitor is still fine. 192.168.l.l

Issue 2: Video lag. While I expected this to be an issue, I'd assume a wired connection would significantly improve the performance.

Assuming the ethernet link would resolve or at least generally improve these two issues, I was hoping someone could point me in the right direction. Thus far my google searches keep turning up results for things like combining ethernet and wireless for internet usage, but not the independent connections I am looking for.

Any help is greatly appreciated!

 
multiplicity
2,965 views 2 replies
Reply #1 from Stardock Forums Top

Hello,
Sorry to hear you are having issues. I have forward your problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

Basj,
Stardock Community Assistant

Reply #2 from Stardock Forums Top


Issue 1: I sporadically get a connection lost error and lose keyboard and mouse functionality to the secondary via KVM, although the video is still maintained
End of quote

Generally, that is a firewall issue.  Try with it turned off for a bit.

Issue 2: Video lag. While I expected this to be an issue, I'd assume a wired connection would significantly improve the performance.
End of quote

What 'video' are you trying to send - game play?

The goal with testing a wired connection is to have each leg (sender and receiver) both connected to the router via ethernet - thus negating either from needing a 'wireless' connection.

Sean Drohan
Stardock Support Manager

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