Folder Portal Problem (Latest Update 3.1.0.5)

Folder portals show empty until manual refresh

from Stardock Forums

Fences V 3.1.0.5 | Windows 7 x64

Following update to 3.1.0.5 everything seemed to be working as before - except - When you open any Folder Portals which are rolled up, they unroll and appear empty.

To see the contents you have to right click and manually refresh the view.

This happens every time you unroll the fence - blank!

fences
7,525 views 6 replies
Reply #1 from Stardock Forums Top

Hello,
Sorry to hear you are having issues. Please note that all users are advice to roll back to V3.09 since there is issues with the V3.10. Please refer to this : https://forums.stardock.com/505007/get;3806834. A newer version will be release very soon. 

Thanks
Basj,
Stardock Community Assistant.

Reply #2 from Stardock Forums Top

Hello,

Just an FYI that Fences 3.12 Beta was released today.

For all the details, please see:

https://forums.stardock.com/506115

We are very much looking forward to your feedback there.

Thanks,

 


AzDude
Stardock Community Assistant

Galactic Civilizations IV
Reply #3 from Stardock Forums Top

Hello,

Thanks for your quick response. I tried the v3.12 Beta version. (Same issues - no change).

I've gone back to v3.09.11 (folder portals again working and rendering properly).

Please let me know when you have fixed this issue with the latest update.

Thanks,

Reply #4 from Stardock Forums Top

Hello,
Sorry to hear you are having issues. If you reinstall and it did not work. Please try purge and reinstall steps as mentioned here:  https://forums.stardock.com/486084/fences-support-faq#reinstalling. Just make sure to re-download the latest version (3.12 Beta) from your account https://store.stardock.com/myaccount/products . Reboot after the purged. Reinstall, and Reboot again after the installation. Retest it. Report back here.

Also need to know :

  1. If the portal Fences is link to Folders in Local Drive or Network/Cloud drive?
  2. Windows 7 version.

Thank you,

Basj,
Stardock Community Assistant

Reply #5 from Stardock Forums Top

Hello again,

I can confirm that this issue can reproduce on my Win 7 VM. I have forward this issue to Support Team. And he has forward to Fences Dev Team. And they're looking into it. I am sure they will resolve it on the next release. We appreciate your feedback and patience on this.

Thank you,

Basj,
Stardock Community Assistant

Reply #6 from Stardock Forums Top

Hello,

We were able to reproduce this and have checked in a fix that will be included in the next release.

Thanks for the feeback.

Sean Drohan
Stardock Support Manager