Cursor Locked up and turns RED

from Stardock Forums

I have a customer that is stating that the cursor periodically locks up and turns RED.  Then the only way they can gain control is to restart the computer.  I have never seen this happen.  Has anyone else experienced this?

multiplicity
3,064 views 5 replies
Reply #1 from Stardock Forums Top

Hello,
Sorry to hear you are having issues. Is the issue only happen with Multiplicity active?

Thanks
Basj,
Stardock Community Assistant.

Reply #2 from Stardock Forums Top

Yes.  It is always active as we have 9 monitors running at all times and when they try to move it is just locks up.

Curtains - Customize Windows with additional styles
Reply #3 from Stardock Forums Top

Hello,
I have forward your problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

Basj,
Stardock Community Assistant

Reply #5 from Stardock Forums Top

Please ask them to directly participate in this thread.

Sean Drohan
Stardock Support Manager