actilvation on new pc

re actilvate

I have a new pc and migrated all stuff via pcmover.  It is ON my new pc but will not activate.  I get a pop up asking me to buy it...I already own it.

22,529 views 10 replies
Reply #1 Top

Hello,

Sorry to hear you are having issues.

You need to deactivate the old so you can re activate to the new https://forums.stardock.com/486311/accounts-and-activation-support-faq#deactivateproduct

Report back here if that works for you ...

 


AzDude
Stardock Community Assistant

Reply #2 Top

Afraid that didn't work.  I cannot de activate my object dock.  BTW, deskscapes is working fine as I could enter my key.  Object dock doesn't have one.

Reply #3 Top

Hello,

Sorry to hear you are having issues.

your downloads and keys :  https://store.stardock.com/myaccount/products/

BTW - Object Dock is Not supported for Windows10 

while you might find some features will work others won't .

 


AzDude
Stardock Community Assistant

Reply #4 Top

Been there, done that...not listed in my products.  But it was activated on my current...this one... pc.

Reply #5 Top

It might be that your Objectdock license in another account. Please try that other account. If you do not have other account or lost it, please raise a support ticket using this link : https://stardock.atlassian.net/servicedesk/customer/portal/4. Include all your purchase details in there and Support should be able to help you from there.

Thank you,

Basj,
Stardock Community Assistant

Reply #7 Top

Quoting Stendy, reply 6

How to deactivate the program if there is no '?' as stated in this instruction:  https://forums.stardock.com/486311/accounts-and-activation-support-faq#deactivateproduct 
End of Stendy's quote

Hello,
Sorry to hear you are having issues. For those product without "?", Raise a support ticket using the link I gave above. And support will help you from there.

Thanks
Basj,
Stardock Community Assistant.

Reply #8 Top

Glad for this post. I'm getting a new computer soon and was worried about how I'd move my copy of Object Desktop over.

Reply #9 Top

Quoting basj, reply 7


Цитируя Стенди,

Как отключить программу, если нет символа '?' как указано в этой инструкции:   https://forums.stardock.com/486311/accounts-and-activation-support-faq#deactivateproduct 



Здравствуйте!
Сожалеем, что у вас возникли проблемы. Для продуктов без знака "?" Создайте запрос в службу поддержки, используя ссылку, которую я дал выше. И поддержка вам оттуда поможет.

Спасибо
Basj,
помощник сообщества Stardock.

End of basj's quote
I still haven't received a response from the support team.

Reply #10 Top

Quoting Stendy, reply 9

I still haven't received a response from the support team.

End of Stendy's quote

Hello,

Please post your support ticket numbers here so I can forward it to support.

Thank you,

Basj,
Stardock Community Assistant