Subscription expired, but email shows 30 days left

January 18, 2021 5:20 PM from

On 12/28/2020 I received an email stating that my Object Desktop membership will expire in 30 days. However, when I checked my account today (1/18/2021), it shows my Object Desktop membership has expired. I was planning to grab the latest downloads while I decide whether to renew or not. Is there any way to reactivate my membership until 1/27/21?

8,711 views 4 replies

Reply #1 January 18, 2021 5:26 PM from

Stardock Forums Top

Hello,

Sorry to hear you are having issues.

Did you check your account https://store.stardock.com/myaccount/products/

if it is closed early then submit a ticket to support https://stardock.atlassian.net/servicedesk/customer/portal/4

and state your issue.

If you do want to renew go here scroll to the bottom https://www.stardock.com/products/odnt/

AzDude
Stardock Community Assistant

Reply #2 January 18, 2021 5:56 PM from

Stardock Forums Top

Thank you. My account does show my membership is expired. I've submitted a ticket.

Reply #3 February 6, 2021 5:59 PM from

Stardock Forums Top

I worked with Support and they extended my subscription to the full 30 days from when I received the email.

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