Reply #1 from Stardock Forums Top

Hello,

Sorry to hear you are having trouble.

  • What version of Multiplicity, what version of Windows on each box - is one an ARM processor?
  • Does this happen with any file copy \ paste? 
  • Has it always happened or is this new?
  • What is the file size - does it happen with any size?
  • Is the copy \ paste location a network share or cloud service (DropBox, GoogleDrive, etc)?

Sean Drohan
Stardock Support Manager

 

Reply #2 from Stardock Forums Top

I tested it with several Intel P7 desktop/notebook devices
all Win 10 Pro latest updates this also applies to KM3.

All got this issue if you copy move to 2nd device
and paste clipboard file to destination desktop.

Copy windows are invisible staggered at the same
place, so that i at 1st thought, it will take
time to copy.

But there are up to 10 copy progresses for
only one taken copy&paste action.

Galactic Civilizations IV
Reply #3 from Stardock Forums Top

Quoting sdRohan, reply 1

What version of Multiplicity, what version of Windows on each box - is one an ARM processor?
End of sdRohan's quote

Quoting apdb_de, reply 2

I tested it with several Intel P7 desktop/notebook devices
all Win 10 Pro latest updates this also applies to KM3.
End of apdb_de's quote

MP 3.5?
Are the devices using ARM processors?

Quoting sdRohan, reply 1

Has it always happened or is this new?
What is the file size - does it happen with any size?
Is the copy \ paste location a network share or cloud service (DropBox, GoogleDrive, etc)?
End of sdRohan's quote

Sean Drohan
Stardock Support Manager

Reply #4 from Stardock Forums Top

Each device contains Windows 10 Pro 64bit .

It is always the same issue as i declared.

ARM or not i can not describe how can idetect this?

I found ACPI and AMD in the device manager

MC v3.5 build 00096.km

File type and size doesnt matter.
The copy task can also not interrupted.
Only by unloading MC on destination.

Reply #5 from Stardock Forums Top

Hello,

As a test, I would like to have you try disabling your antivirus software and then try a copy.

If that fails, I would like to have you run the purge on each PC and install the current version:

https://forums.stardock.com/486104/multiplicity-support-faq#reinstalling

https://www.stardock.com/products/multiplicity/update

Sean Drohan
Stardock Support Manager