Multipicity says my product key is invalid

from Stardock Forums

When activating multiplicity it says my product key is invalid so I had the key emailed to me in case I had it wrong. I copy/pasted it into multiplicity and got the same error message again.

Help me fix this.

Thanks,

Kaliaa

1,681 views 2 replies
Reply #1 from Stardock Forums Top

Hello,
Sorry to hear you are having issues. Please try deactivate old activation first to try to reactivate new activation. Use this guide : https://forums.stardock.com/486311/accounts-and-activation-support-faq#deactivateproduct .

Note : Secondary computer does not need to be activate. Please refer here : https://www.stardock.com/products/multiplicity/v3/manual/

Let us know if you still need our assistance.

Thanks.
Basj,
Stardock Community Assistant.

Reply #2 from Stardock Forums Top

Also which version of Multiplicity are you trying to activate and which version does the key say it is for?

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