New Tab Button in Windows Explorer Not Working, Other Strange Issues

from Stardock Forums
For some reason the new tab "+" button doesn't open a new tab anymore in windows explorer. Additionally, frequently other apps are opening in a new tab of Windows explorer despite me not holding CTRL (which is how I have it configured to work). Please help debug, thank you!

Please see video to see weird behavior here: https://hcpanywhere.hitachivantara.com/u/1FCbYDNQmzvGUJtA/Video_2020-07-02_085944.wmv?l
Here are my settings:
groupy
10,134 views 8 replies
Reply #1 from Stardock Forums Top

Does Ctrl+N open a new window when you are using explorer?

Galactic Civilizations III
Reply #3 from Stardock Forums Top

Hello,

Sorry to hear you are having trouble.

For some reason the new tab "+" button doesn't open a new tab anymore in windows explorer.
End of quote

When did it stop - from what change can you trace it back to?

If you purge Groupy:

https://forums.stardock.com/488142/groupy-support-faq#reinstalling

And reinstall the beta without changing any of the default settings:

https://forums.stardock.com/500521/page/1/#3782309

Does it still happen?

Sean Drohan
Stardock Support Manager

Reply #4 from Stardock Forums Top

When I double click the installer nothing seems to happen :( I tried running in compatibility mode but unfortunately no luck. Is there any chance I can get direct phone support from Stardock? I both a personal & work license & would appreciate this fixed.

Reply #5 from Stardock Forums Top

Quoting hv-noahlschneider, reply 4

Is there any chance I can get direct phone support from Stardock?
End of hv-noahlschneider's quote

Not at this time, no.

Quoting hv-noahlschneider, reply 4

When I double click the installer nothing seems to happen
End of hv-noahlschneider's quote

A newly downloaded installer or an older one? 

Quoting sdRohan, reply 3

For some reason the new tab "+" button doesn't open a new tab anymore in windows explorer.
End of sdRohan's quote

When did it stop - from what change can you trace it back to?

Sean Drohan
Stardock Support Manager

Reply #6 from Stardock Forums Top

Quoting sdRohan, reply 5

A newly downloaded installer or an older one? 
End of sdRohan's quote

I tried both the beta download & standard installer. Newly downloaded.

 

Quoting sdRohan, reply 5

When did it stop - from what change can you trace it back to?
End of sdRohan's quote

This started relatively recently, but I can't remember anything in specific that made it happen.

Reply #7 from Stardock Forums Top

Quoting hv-noahlschneider, reply 6

Quoting sdRohan,reply 5
A newly downloaded installer or an older one? 
I tried both the beta download & standard installer. Newly downloaded.
End of hv-noahlschneider's quote

If you cant start an installer, that indicates there is a problem outside of the product itself - AV software perhaps?

Does any other installer start - Start10 for example:

https://www.stardock.com/products/start10/download-trial

Sean Drohan
Stardock Support Manager