I perched the SW but I can't start Groupy

from Stardock Forums

I purchased the Groupy in bundle with Fences

 

However, I can't use this SW in my PC

 

When I start Groupy, it blinked and down.

 

The background process is running, but I can't open setting windows, even if I've never opened the tutorial.

 

Please check my trouble thanks

 

https://youtu.be/UcLfaKge7UE

 

 

 

 

 

groupy
5,074 views 5 replies
Reply #1 from Stardock Forums Top

Hello,
Sorry to hear you are having issues. Try the purge and reinstall steps as mentioned here : https://forums.stardock.com/488142/groupy-support-faq#reinstalling

Just make sure to re-download the latest version again from your account. Reboot after the purge and reinstall. Reboot again and retest. Report back.

Thank you,

Basj,
Stardock Community Assistant.

Reply #2 from Stardock Forums Top

I reinstalled 3 times, and same position.

 

I checked forum before, and tried clean widows setting also.

 

However, it still has the same problem.

 

Ashes of the Singularity II
Reply #4 from Stardock Forums Top

Noted, have forward the issue to Support, hopefully it will get up resolved soon.

Thank you,

Basj,
Stardock Community Assistant

Reply #5 from Stardock Forums Top

The server issue seem working now. Please try again.

Thank you,

Basj,
Stardock Community Assistant