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Stardock Forums
I have not received the key to the software that I purchased
the charge for the software has gone through my credit card but I never got the key sent to me
I have attempted to contact you a couple of times and have not had any return messages
Hello,
Sorry to hear you are having issues. Please use this link to get your product and key.
https://forums.stardock.com/484254/getting-your-products-and-keys
Thanks
Basj,
Stardock Community Assistant.
thanks for getting back so quickly
I did that a couple of days ago and just now, but Stardock does not know me by that e-mail address and it is that only e-mail address I have
Please raise a ticket here http://esupport.stardock.com/index.php?/default_import/Tickets/Submit and include all information in it.
Thank you,
Basj
Stardock Community Assistant.
which is odd in that this is the e-mail address through which I am currently conducting this chat
You don't need to log in there. Just provide all the details on purchase in the report.
Thank you,
Basj
Stardock Community Assistant.
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