30 day Trial Issue Activating the software

Activation issue

from Stardock Forums

I can not get the trial Multiplicity to function. I am able to get into my newly created account but your system says, "Your e-mail has mot yet been verified. Please click the activate link in the verification email before proceeding." But I did click the link and I was accepted into my account and I saw the "Your account has been verified" notice. But I have no clue as to how to start the 30 day trial. Following the video does not help as it does not address my issue.

Can you assist me?

[email protected] (please do not post your private email address and details in public forums)

xxx-xxx-xxxx

Thanks

 

multiplicity
3,036 views 3 replies
Reply #1 from Stardock Forums Top

Hello,
Sorry to hear you are having issues. Please check again your email address specially the spelling and upper and lower case letters. Alternatively you can submit ticket for support on activation issues. Put in your details there.

Thanks

http://esupport.stardock.com/index.php?/default_import/Tickets/Submit

 

Basj,
Stardock Community Assistant.

Reply #2 from Stardock Forums Top

Basj, I can log into my account, as you can see, I am able to your message, proving that my e-mail address and password are fully functional. But I consistently do not receive the 30 day trial code in my email to start the trial. If I can receive your e-mail why can I not receive the trial code?

 

RThomas18

Object Desktop - Get all of our enhancement utilities in one suite
Reply #3 from Stardock Forums Top

Hello,

Please submit a support ticket using the link I provided above.

Thank you,

Basj
Stardock Community Assistant.