Why I cannot find my order history that I purchased Groupy from steam?

June 27, 2019 6:06 AM from

I just have bought Groupy from steam, and I logged in with the steam account. But cannot find the order history as well as download from my profile in Stardock.

2,644 views 3 replies

Reply #1 June 27, 2019 7:12 AM from

Stardock Forums Top

Hello,
I have forward your problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

Basj,
Stardock Community Assistant

Reply #2 June 27, 2019 10:14 AM from

Stardock Forums Top

Hello,

Sorry to hear you are having trouble.

I just have bought Groupy from steam, and I logged in with the steam account. But cannot find the order history as well as download from my profile in Stardock.

End of quote

Just because your account credentials are linked with Steam, all Steam purchases and downloads are still only seen on that platform if you purchased them there.

Sean Drohan
Stardock Support Manager

Reply #3 July 1, 2019 10:37 PM from

Stardock Forums Top

Got it, thanks for your answer~

Welcome Guest! Please take the time to register with us.

Richer content, access to many features that are disabled for guests like commenting and posting on the forums.
Access to a great community, with a massive database of many, many areas of interest.
Access to contests & subscription offers like exclusive emails.
It's simple, and FREE!