Object Dock stops working with ZohoAssist Remote Support

As a consultant, I use Zoho Assist to support my clients. Zoho also has a feature where I can share my screen with my others to do a demo or training, etc. (like join.me). Whenever I use this ZohoAssist function, it disables my ObjectDock. If I run ObjectDock, it will start, but I still don't have my dock at the bottom of my screen.

The only way to get it back is to reboot my system which takes several minutes.

I complained to Zoho but they were unable to help me.

Any ideas?

 

 

 

 

 

6,232 views 7 replies
Reply #1 Top

Hello,

Sorry to hear you are having issues.

What version of Windows are you running ?

If Windows 10 OD is not supported for Win 10.

 


AzDude
Stardock Community Assistant

Reply #5 Top

Hello,

Sorry to hear you are having issues.

I'm not sure about the older version ,

Ill pass this on to support but is is the weekend 

so stay tuned .

 


AzDude
Stardock Community Assistant

Reply #6 Top

Hello,

Sorry to hear you are having issues.

I'm not sure about the older version ,

Ill pass this on to support but is is the weekend 

so stay tuned .

 


AzDude
Stardock Community Assistant

Reply #7 Top

Quoting hschell, reply 4

Will I lose my setup?

 
End of hschell's quote

No, all your docks should be reset to before purge, upon re-installation. 

Thank you,

 

Basj,

Stardock Community Assistant