Object Desktop Software Issue

from Stardock Forums

This problem maybe due to the fact that I purchased Object Desktop Mgr rather than renew an expired Object Desktop Mgr already on my account.

- Install Object Desktop Mgr (Bitdefender blocked a file, but I allowed file access and it finished installing)

- Ran ODMgr stated no internet present.  Allow it through firewall.  Refresh to see software but nothing showed.

- Download all software individually, Installed two, both times Bitdefender tried to block but I overrode block

- Refreshed neither software showed installed.

- ODMgr shows download path E:\users\Tobin\Downloads\Stardock.  I moved all downloaded files there hit refresh but they failed to show up.

- Programs install c:\Programfiles(x86)\Stardock.

- No shortcuts created.

What should I do to fix Object Desktop Mgr to function properly?  

1,202 views 1 replies
Reply #1 from Stardock Forums Top

Hello,

Sorry to hear you are having issues.

Uninstall both programs ODM and Bitdefender and disable any other protection software

you might have running . REBOOT

Start fresh .... Install Object Desktop Manager from your account https://store.stardock.com/myaccount/products/

REBOOT and test to make sure ODM is working properly .

Then try reinstalling Bitdefender and see if you can get the settings right .

I don't use Bit so can't help you with that .

Let us know how it works out and if you need further assistance.


AzDude
Stardock Community Assistant