Email used to purchase is no longer active

from Stardock Forums

Hi,

I recently had the email, which was used to purchase the Fence software a while ago, deactivated. So I no longer have access to that email. Now, I want to retrieve the product key to save for future re-installation. The support email I received just re-directs me to the link where I have to enter my old email ( which is gone now) to retrieve the key. Is there any other way to retrieve my product key and switch to the new email?

Thanks.

3,055 views 4 replies
Reply #2 from Stardock Forums Top


Hi,

I recently had the email, which was used to purchase the Fence software a while ago, deactivated. So I no longer have access to that email. Now, I want to retrieve the product key to save for future re-installation. The support email I received just re-directs me to the link where I have to enter my old email ( which is gone now) to retrieve the key. Is there any other way to retrieve my product key and switch to the new email?

Thanks.
End of quote

For any email changes that you cannot complete on your own, place a ticket here:

https://esupport.stardock.com/index.php?/Tickets/Submit

Stating what email address you want changed and to what.

Sean Drohan
Stardock Support Manager

SoundPackager - Customize the Windows sound scheme