Unable to re-activate Multiplicity after reinstall Windows

Hello,

I have forwarded your report to the Stardock support team for their review and recommendations.

Please keep an eye on this thread for any updates.

We really do appreciate your feedback, thanks.

AzDude
Stardock Community Assistant

I have reset it.

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Sean Drohan
Stardock Customer Service Manager

Not working... instead of resetting it can you just add a permanent license key for me to use so I don't have to request in the forum all the time? This is getting super rediculous annoying when I plan to reinstall windows.

I have reset it again, please try again.

Remember, you can deactivate MP on your own prior to any reinstall of Windows - just make your Primary a Secondary and it will prompt you to deactivate.  You might also have a 'change license' on your about tab (sorry, I dont have the Steam version installed to be certain) to 'Deactivate Local Machine':

Sean Drohan
Stardock Support Manager

yeah the problem is my computer run into a BSOD and would never boot up to windows to deactivated. I was wondering if it's possible to tie the license to this account so I can just use my email to login to activate without having to open forum.

I don't have that deactivate button anyways.

Not with a Steam version I am afraid.  What is coming is a way for you to deactivate within the app when it tells you that you are at a limit on a new install.  SD sold versions have it; Steam, just Fences at the moment.  Again, it is coming for the others.

You don't need to post requests for this issue in the forums, you can create a ticket:

https://esupport.stardock.com/index.php?/Tickets/Submit

Sean Drohan
Stardock Support Manager

I have the exact same issue

Unable to activate Multiplicity.

This Steam account has exceeded the number of allowed activations.

Please contact and include your

SteamiD 76561198066319068.

I have reset it.

Sean Drohan
Stardock Support Manager

This has happened to me again, how do  I prevent this? I didnt even uninstall it from my steam library when I reinstalled windows. My steam library is on a separate  HDD

Unable to activate Multiplicity.

This Steam account has exceeded the number of allowed activations.

Please contact and include your 

SteamiD 76561198066319068.

Hello,
I have forward your problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

Basj,
Stardock Community Assistant

Can you not just reset it like you did previously?

I, can't, they can.

Thank you,

Basj,
Stardock Community Assistant

Hello,

Sorry to hear you are having trouble.

I have reset it.

When 3.5 is pushed to Steam (very soon), you will be able to do this yourself.

Sean Drohan
Stardock Support Manager

Thanks so much Sean I appreciate the help.

I love the software this is my only gripe.

Glad to help.

Tell all your friends 😁

Sean Drohan
Stardock Support Manager