Stardock Support

Hello,

Sorry to hear you are having issues. Please use this guide to deactivate old activation so you may activate new ones. : https://forums.stardock.com/486311/accounts-and-activation-support-faq#deactivateproduct

Let us know if you still need our assistance.

Note : From what I understand, Stardock use its forum for most of it products support.

Thanks

Basj,

Stardock Community Assistant.

Thank you for replying. However I did fill out their online form at least 10 times. If they do not use this method then why still have it online.

The program I was referring to was CURSORFX which I still have no way of resetting. I own most of Stardocks software

but after this I am going to have to think twice about buying anything from them. THIS IS POOR CUSTOMER SERVICE and I do not like it and I feel insulted.

I tried to view the video, it had no sound. I am a disable vet who does not see very well so I could not determine what the link was in the video. Being that I can't install CURSORFX I have no way to get help from it.

Hello,

I have forwarded your problem to Stardock Support team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

Basj

Stardock Community Assistant.

Hello,

Sorry to hear you are having trouble.

I have reset it - sorry for the delay.

----------------
Sean Drohan
Stardock Customer Service Manager

Now I have a new problem. Where does it tell me to enter a capture?

Please try other browser or use incognito mode if you are using chrome. Try that and let us know if you still need out assistance.

Thank you,

Basj,

Stardock Community Assistant

I was using opera, when I went to chrome it the capture, Thanks