Keys not working

March 9, 2019 8:22 PM from

Hello,

I purchased a bunch of keys for various Stardock products some time ago and "upgraded" to Windows 10 right before the free upgrade offer expired. My Windowblinds were working fine (for the most part) up until my laptop died last week. I have since built a new computer and while attempting to reinstall the various products, I was told my key is not valid. Using the download link brings me to a file that will not install on Windows 10.

Are my keys no longer valid or is there something I'm missing? As I mentioned, the applications were working as intended in Windows 10 until the reinstall.

Thanks in advance.

6,033 views 6 replies

Reply #1 March 9, 2019 8:37 PM from

Stardock Forums Top

Hello,

Sorry to hear you are having issues. Please check if you have reach the maximum activation limit for that key. If you do, you can remove some old activation using this link. https://forums.stardock.com/486311/accounts-and-activation-support-faq#deactivateproduct

Try that and let us know if you still need our assistance.

Thank you.

Basj,

Stardock Community Assistant.

Reply #2 March 9, 2019 10:26 PM from

Stardock Forums Top

Please tell me how to download these files I need since your site will not allow me for some unknown reason and I'm getting fed up with dealing with this.

Thank you.

Reply #3 March 9, 2019 10:27 PM from

Stardock Forums Top

I truly hope I'm wrong, but if this is because my "subscription" ran out the other month (for something that should be a one time purchase), I'm going to be super P!55ed.

Reply #4 March 10, 2019 12:14 AM from

Stardock Forums Top

Please refer to this link for information on Object Desktop subscription and what should still work and what will not work after the subscription lapse. https://forums.stardock.com/486310/object-desktop-support-faq#subscriptionlapse

Thank you,

Basj,

Stardock Community Assistant

Reply #5 March 10, 2019 1:53 AM from

Stardock Forums Top

Wow. Great. Had to resort to a pirated copy off the web in order to get this working. Good advice here, but Stardock's support in general in this matter was pathetic. I will never purchase another product from them in my life.

I hold nothing against you personally, Basj. Thanks for the guidance.

Reply #6 March 10, 2019 8:35 AM from

Stardock Forums Top

He won't be accessing content for pirated software and has been banned.

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