Change of Email address

from Stardock Forums

When looking at my Profile, I have forms where I can change my User name, or Password, but no way to update my current email to a new address, how do I modify my email if I have a new address?

2,579 views 6 replies
Reply #1 from Stardock Forums Top

Hello,

Sorry to hear you are having issues. Please try this guide to change your email address : https://forums.stardock.com/486311/accounts-and-activation-support-faq#changeemail

Let us know if you still need our assistance.

Basj,

Stardock Community Assistant.

Reply #2 from Stardock Forums Top

Thanks for the link Basj,

have updated via that page, and confirmed the change via emailed link ...
Profile ->Login email is still showing as old address, how long should it take for the change to come into effect?

Or, do I continue to login using my previous address?

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Reply #3 from Stardock Forums Top

Please try the clear browser cache/history and see if that helps.

Thank you,

 

Basj,

Stardock Community Assistant

Reply #4 from Stardock Forums Top

Switched Browsers (so I could see any differences easily)

That fixed it, so was just a cache / session issue, thanks :congrat:  

Reply #5 from Stardock Forums Top

Great, glad it get fixed.

Thank you,

 

Basj,

Stardock Community Assistant