Unable to activate Fences Pro on new laptop

Hi,

I have a new laptop and installed my version of Fences Pro (1.10.419).  Initially I had an issue activating but after reading on the support site that the activation url had changed, I activated it OK.

 

I then had an issue with not being able to move my desktop icons, so i uninstalled to see if this was the issue. It could have been the auto-arrange settings on the desktop and I then reinstalled. I went thru the activation again but this time it says I have hit my limit of activations.

The software has only ever been used on a single laptop, so please can you allow an actiavtion on my new machine?

Many thanks,

Chris.

2,694 views 6 replies
Reply #1 Top

Hello,

Sorry to hear you are having issues. Please try to use this steps to deactivate old activation, so you can activate again.

https://forums.stardock.com/486311/accounts-and-activation-support-faq#deactivateproduct

Thanks

Basj,

Stardock Community Assistant.

Reply #2 Top

Hi,

 

I checked that first but i do not have the "manage" option against the product.

 

Chris.

Reply #3 Top

Hello,

I have forwarded your problem to Stardock Support team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

 

Basj

Stardock Community Assistant.

Reply #4 Top

Quoting chrispk, reply 2

I checked that first but i do not have the "manage" option against the product.
End of chrispk's quote

It is because Fences 1 is so old.  I have reset it manually.

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Sean Drohan
Stardock Support Manager

Reply #5 Top

Hi,

 

Thanks for enabling the activation. I managed to activate the software but the same issue I experienced forst of all happened again (no longer able to move any of the desktop icons).

My new laptop is tunning Windows 10. Any ideas or will I need to upgrade to a later version?

Chris.

Reply #6 Top

Quoting chrispk, reply 5

Thanks for enabling the activation. I managed to activate the software but the same issue I experienced forst of all happened again (no longer able to move any of the desktop icons).

My new laptop is tunning Windows 10. Any ideas or will I need to upgrade to a later version?
End of chrispk's quote

You would need Fences 3.

You can get the upgrade at a discount here (bottom of page):

https://www.stardock.com/products/fences/download.asp

----------------
Sean Drohan
Stardock Customer Service Manager