Can't activate Fences

from Stardock Forums

I have 3 home PC's previously (as in just last night) I had Fences Running on all three PC's. I then had to reset my laptop, and now I can't activate fences, unless I deactivate it on one of my other computers? What is going on????

7,125 views 11 replies
Reply #2 from Stardock Forums Top

Hello,

Sorry to hear you are having trouble.


I have 3 home PC's previously (as in just last night) I had Fences Running on all three PC's. I then had to reset my laptop, and now I can't activate fences, unless I deactivate it on one of my other computers? What is going on????
End of quote

Please see:
https://forums.stardock.com/486311/accounts-and-activation-support-faq#deactivateproduct

---------------

Sean Drohan
Stardock Customer Service Manager

SoundPackager - Customize the Windows sound scheme
Reply #3 from Stardock Forums Top

Ok I managed to activate it, by going ahead an clicking to deactivate, but when I go to manage under my products page, it only shows the laptop, even though fences is still active on my other two computers. I know I should be able to use My products on up to 5 devices, so why aren't my other two devices shown?

Reply #4 from Stardock Forums Top

Quoting MrsAngelD, reply 3

it only shows the laptop, even though fences is still active on my other two computers.
End of MrsAngelD's quote

They will eventually nag to be activated....

----------------
Sean Drohan
Stardock Customer Service Manager

Reply #5 from Stardock Forums Top

Quoting sdRohan, reply 4
They will eventually nag to be activated....
End of sdRohan's quote

Ok so then will I still have problems, because I only have it installed on 3 computers. 

Reply #6 from Stardock Forums Top

Quoting MrsAngelD, reply 5

Ok so then will I still have problems, because I only have it installed on 3 computers
End of MrsAngelD's quote

No, you should not expect any.  I should have said they 'may' nag - they may silently re-activate.  Even if they do prompt you, yes, you have 5 concurrent activations available per OD product.

When you used the in-app 'deact all' option, you very likely deactivated PCs you didn't know were activated (newly formatted PCs, for example, look just that, new).  You can always see what you have activated with this:

https://forums.stardock.com/486311/accounts-and-activation-support-faq#deactivateproduct

Something you said you did not look at prior to using the in-app deact all option. 

----------------
Sean Drohan
Stardock Customer Service Manager

Reply #7 from Stardock Forums Top

Quoting sdRohan, reply 6
No, you should not expect any.  I should have said they 'may' nag - they may silently re-activate.  Even if they do prompt you, yes, you have 5 concurrent activations available per OD product.

When you used the in-app 'deact all' option, you very likely deactivated PCs you didn't know were activated (newly formatted PCs, for example, look just that, new).  You can always see what you have activated with this:

https://forums.stardock.com/486311/accounts-and-activation-support-faq#deactivateproduct

Something you said you did not look at prior to using the in-app deact all option. 
End of sdRohan's quote

 

Ok Thank you for all your help :)

Reply #8 from Stardock Forums Top

Quoting MrsAngelD, reply 7

Ok Thank you for all your help
End of MrsAngelD's quote

You are most welcome.

----------------
Sean Drohan
Stardock Customer Service Manager

Reply #9 from Stardock Forums Top

Cannot activate fences 3 on my win7 computer.  Says there is an uninstall already running and it cannot continue.  Help greatly appreciated.  Otherwise will have to ask for refund of purchase price.

Reply #10 from Stardock Forums Top

Quoting Thannisan, reply 9

Cannot activate fences 3 on my win7 computer.  Says there is an uninstall already running and it cannot continue.  Help greatly appreciated.  Otherwise will have to ask for refund of purchase price.
End of Thannisan's quote

You should probably start your own thread it will likely get more attention.

Reply #11 from Stardock Forums Top

Quoting Thannisan, reply 9

Cannot activate fences 3 on my win7 computer.  Says there is an uninstall already running and it cannot continue.  Help greatly appreciated.  Otherwise will have to ask for refund of purchase price.
End of Thannisan's quote

Hello,

Would you Please do this PURGE: https://forums.stardock.com/486084/fences-support-faq#reinstalling

Reboot and ReInstall the latest version from your Stardock account Reboot .

If you need further assistance , do Start a New Thread .

 

 

AzDude
Stardock Community Assistant