Start10 Activation - E-mail address is not valid for the product key.

Have tried the e-mail addresses it could have been.

from Stardock Forums

Hi,

I've been using Start10 for 6 months now but have had to install a new hard drive and am unable to activate Start10 due to E-mail address is not valid for the product key.

I've tried all the e-mail addresses it could have been.

I've raised a ticket (FCM-657-441842) days ago but have not had a response as yet.  Could someone please take a look at this ticket please.  I am hoping that you can tell me what the e-mail address I initially used is.

Thanks in advance

2,386 views 3 replies
Reply #1 from Stardock Forums Top

Hello,

I have forwarded your report to the Stardock support team for their review and recommendations.

Please keep an eye on this thread for any updates.

We really do appreciate your feedback, thanks.

AzDude
Stardock Community Assistant

Reply #2 from Stardock Forums Top

Hello,

Sorry to hear you are having trouble.

I've raised a ticket (FCM-657-441842) days ago but have not had a response as yet. 
End of quote

I have no ticket with that ID.

You spelled your email wrong when you registered Start10 - I fixed it by merging the accounts.  Please try again.

----------------
Sean Drohan
Stardock Customer Service Manager

Start11 - Customize the Start Menu and Taskbar in Windows 10/11.
Reply #3 from Stardock Forums Top

Hi Sean,

Thank you for your help.  I can confirm that I have activated now.

I also miss-typed the ticket number, it was #FCM-657-44184.

Thanks again, take care