passcode letter broken

I use multiplicity for 2 pc.  this works well.

recently I added 1 laptop. but it doesn't work well like below picture.

when I type passcode any character such as number or English letter, the passcode broken.

Would you give me some solution???

 

4,157 views 3 replies
Reply #1 Top

Hello,

I have forwarded your problem to Stardock Support team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

 

Basj

Stardock Community Assistant.

Reply #2 Top

Hello,

Sorry for the trouble.

That usually means there is some AV software messing with something... Try a clean boot (on each)) to see if that is the case:

https://store.stardock.com/myaccount/products

------------
Sean Drohan
Stardock Support Manager

Reply #3 Top

I had changed my laptop primary ssd to my desktop as secondary disk.

I think this causes some messings..

After I formatted my ssd and re-installed operation system, broken letter problem solved.

Thanks for reply.