Gray Screens on Secondaries Multiplicity KVM Pro

All But Two

from WinCustomize Forums

Hey support team. I have Multiplicity KVM Pro.  I have a laptop, and 5 PCs configured for Multiplicity.

 

All the machines with no monitor attached show me a gray screen and nothing else. The laptop as well.

The 2 PCs which have monitors attached work as expected with multiplicity. One which HAD a monitor attached earlier today was working fine. I removed the monitor, now I get a gray screen on it as well.

 

HELP!!!

8,344 views 7 replies
Reply #1 from WinCustomize Forums Top

Oh, TeamViewer works fine on all of them.

Reply #2 from Stardock Forums Top

Hey Big Jim,

I am not into Multiplicity. But I saw this solution posted in our Multiplicity FAQ. Have you tried it out?. https://forums.stardock.com/489366/page/1/#3717862

Let us know if you still need assistance.

Thank you,

 

Basj,

Stardock Community Assistant

 

Offworld Trading Company
Reply #3 from WinCustomize Forums Top

Found that for myself before posting this. Didn't help. All my PCs are always set to never turn off the screen.

Reply #4 from Stardock Forums Top

Ok, Noted, I have forwarded your problem to Stardock Support team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

 

Basj

Stardock Community Assistant.

Reply #5 from WinCustomize Forums Top

These three have monitors.

 

These do not have monitors attached.

Laptop, which of course has a screen, looks like the 3 gray ones above.

 

One of the gray ones HAD a monitor connected a few days ago, and worked fine with KVM. But not now..

Reply #6 from Stardock Forums Top

Quoting RedneckDude, reply 3

Found that for myself before posting this. Didn't help. All my PCs are always set to never turn off the screen.
End of RedneckDude's quote

That is not the only thing discussed there RND.

I also discussed another option here for laptops:

https://forums.stardock.com/489975/page/1/#3734289

That said, and what will always work, is having one of these plugged into the Secondaries in question.

https://www.amazon.com/s/ref=nb_sb_ss_fb_1_8?url=search-alias%3Delectronics&field-keywords=hdmi+dummy+plug&sprefix=hdmi+dum%2Cdigital-text%2C146&crid=1UP3GPZZGR7Z0

They are dirt cheap and again, always work.

----------------
Sean Drohan
Stardock Customer Service Manager

Reply #7 from WinCustomize Forums Top

Thanks, Sean. I guess I missed the laptop link. As for the other, I will order some. Thanks!

 

Meanwhile, I managed to get things working by just connectin 2 to 3 PCs to one monitor, as a temp workaround.