Email address is not valid for the product key [solved]

from Stardock Forums

Activated Fences then uninstalled for several months. Reinstalled and tried to activate using previous credentials under "Unlock previous purchase"; Message Email address is not valid for the product key. Any solutions? Purchase shows in purchase history, but will not activate with using account.

4,513 views 3 replies
Reply #1 from Stardock Forums Top

Hello,

Sorry to hear you are having issues.

Try this link https://forums.stardock.com/484254/getting-your-products-and-keys

if you changed email addy's since purchase you can merge here https://www.stardock.com/accounts/registrations/

 

AzDude
Stardock Community Assistant

 

Siege of Centauri
Reply #3 from Stardock Forums Top

Quoting amosjr, reply 2

Thanks, solved it.
End of amosjr's quote
 

Cool...;)