Windows 10 Pro issue

from Stardock Forums

Hi there. I have been enjoying Groupy until recently, when I had to upgrade my computer to Windows 10 Pro. For some reason I can install Groupy, but it stops working in short order and tells me to reinstall it. I have reinstalled it a few times and it still always crashes. Never had a problem with other version of Win 10.  Thoughts?

groupy
3,198 views 3 replies
Reply #1 from Stardock Forums Top

Hello,

Sorry to hear you are having issues. Need to know more information.

1) Your actual Windows 10 version. Please use Winver.exe for it info and post it here.

2) Groupy version installed.

Thanks.

Basj,

Stardock Community Assistant.

Multiplicity - Control multiple PCs using one keyboard and mouse
Reply #3 from Stardock Forums Top

Thank you. Try the purge and reinstall steps : https://forums.stardock.com/488142/groupy-support-faq#reinstalling

Re-download Groupy from your account. Reboot after the purge and reinstall. Reboot again. Report back here.

Thank you,

 

Basj,

Stardock Community Assistant