Can't drag & drop into application

from Stardock Forums

I used to be able to drag and drop a file (PDFs) from my main PC to a 2nd PC, and drop them straight into Outlook as an attachment to an email.  I had to reformat the 2nd PC and reinstall everything, and now, I can only drag and drop to a folder on the 2nd PC, and not into Outlook.  If I attempt to drop it into an email in Outlook, the file ends up orphaned in a folder C:\ProgramData\MultiplicityTemp2

Both PCs run Windows 10 x64, with Office 2016 on the 2nd PC.

I vaguely remember having this problem before but I can't remember the solution.  I've tried running Outlook as the administrator. I tried rebooting both PCs.  I think it was a registry setting but I can't remember.

Thank you,

Kiran

multiplicity
8,813 views 7 replies
Reply #1 from Stardock Forums Top

Hello,

I have forwarded your report to the Stardock support team for their review and recommendations.

Please keep an eye on this thread for any updates.

We really do appreciate your feedback, thanks.

 

AzDude
Stardock Community Assistant

The Political Machine 2024
Reply #3 from Stardock Forums Top

OK, I uninstalled and ran the batch file on both PCs. Re-downloaded and reinstalled. Same thing.

Kiran

Reply #4 from Stardock Forums Top

Hello,

I have forwarded your report to the Stardock support team for their review and recommendations.

Please keep an eye on this thread for any updates.

We really do appreciate your feedback, thanks.

 

AzDude
Stardock Community Assistant

Reply #5 from Stardock Forums Top

I would suggest you ensure disk space is not an issue and that your Antivirus apps be disabled for testing.

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Sean Drohan
Stardock Customer Service Manager

Reply #6 from Stardock Forums Top

I discovered the solution.  I was using the x64 bit version of Office 2016.  It was causing problems (Outlook crashing) so I uninstalled it and installed the x86 version of Office.  Now I can drag and drop into an email.

Kiran

Reply #7 from Stardock Forums Top

Quoting KiranOtter, reply 6

I discovered the solution.  I was using the x64 bit version of Office 2016.  It was causing problems (Outlook crashing) so I uninstalled it and installed the x86 version of Office.  Now I can drag and drop into an email.
End of KiranOtter's quote

Ahh, kewl....

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Sean Drohan
Stardock Customer Service Manager