Reply #1 Top

Hello,

Sorry to hear you are having issues.

Log into to Stardock account and go here https://store.stardock.com/myaccount

to change your email address.

 


AzDude
Stardock Community Assistant

Reply #3 Top

Hello,

I have forwarded your report to the Stardock support team for their review.

Please keep an eye on this thread for any updates.

We really do appreciate your feedback, thanks.

 

AzDude
Stardock Community Assistant

Reply #4 Top

Hello,

If you want to change your account information please visit the site below to access your Stardock account:

https://www.stardock.com/accounts/accountinfo

Even if you no longer have access to the email address you used to set up your account with Stardock, you can still use it to log in and change it here. You can use this site to change other account information as well.

If you no longer remember your password, you can reset it here:

https://www.stardock.com/accounts/resetpassword

For password resets where you no longer have access to an old email address, I can update your account for you, however, I will need more information for verification purposes. We require at least two of the following: your full name, address at the time of your last purchase, order number, serial number.

Please let me know whether this resolves your problem or if you have any additional questions.

----------------
Sean Drohan
Stardock Customer Service Manager