Unable to find any secondary Multiplicity computers (2)

I can't reply my original post

from Stardock Forums

Sorry to open a new topic, but I can't aswer my original topic anymore because I have a "new account" (!)

Email support just said "Your issue is being handled in the forum thread you started".

So,

Did you follow (and do) everything noted here:

https://forums.stardock.com/486104/multiplicity-support-faq#connectionissues

End of quote

Yes, I did everything of this.

News: I purged Multiplicity yesterday, installed again today, rebooted my computers and it worked for a while. But when I rebooted again, it just  stopped, and can't find the secondary computer anymore ("Unable to find any secondary Multiplicity computers").

multiplicity
5,671 views 7 replies
Reply #1 from Stardock Forums Top

Hello,

I have forwarded your report to the Stardock support team for their review and recommendations.

Please keep an eye on this thread for any updates.

We really do appreciate your feedback, thanks.

 

AzDude
Stardock Community Assistant

Reply #2 from Stardock Forums Top

No support reply so far.

Same problem. Works when I purge and install again. But when I reboot the computers, the primary can't find the secondary anymore.

TouchTasks - Access tasks with ease on Windows touchscreens.
Reply #3 from Stardock Forums Top

Hello,

Sorry to hear you are having issues.

Support desk closed for the day , remind me early tomorrow and I'll try again.


AzDude
Stardock Community Assistant

Reply #4 from Stardock Forums Top

Support desk closed for the day , remind me early tomorrow and I'll try again.
End of quote

Just to remind you.

Reply #5 from Stardock Forums Top

Hello,

Sorry for the delay , Support is looking into the issue.

what version of Windows are you running ?


AzDude
Stardock Community Assistant

Reply #7 from Stardock Forums Top

Quoting MatheusKS92, reply 6

Windows 8.1 for Primary, Windows 10 for Secondary
End of MatheusKS92's quote

OK , Noted