"Unable to find any secondary Multiplicity computers"

from Stardock Forums

Hi.

I have bought Multiplicity from Steam and installed on two computers following the instructions (secondary first, primary after).

But I can't find a way to connect them, I always receive the message "Unable to find any secondary Multiplicity computers". Tried to add the secondary manually, but didn't work as well.

I followed the instructions on the FAQ for connection issues, all my networks are private, tried to disable Windows and Kaspersky firewall, but nothing seems works.

I'm trying to use a Windows 8.1 like primary computer, and a Windows 10 like secondary. I use Kaspersky Total Security just on Windows 10 (secondary computer), and Malwarebytes ass well (but I don't think it have a firewall). I use VyprVPN sometimes too, but it's disabled most of the time, and I'm not using now.

I don't know what to do more.

Help?

multiplicity
7,828 views 7 replies
Reply #1 from Stardock Forums Top

Hello,

I have forwarded your report to the Stardock support team for their review and recommendations.

Please keep an eye on this thread for any updates.

We really do appreciate your feedback, thanks.

 

 

AzDude
Stardock Community Assistant

Reply #2 from Stardock Forums Top

Hello,

Sorry to hear you are having trouble.


I use Kaspersky Total Security just on Windows 10 (secondary computer), and Malwarebytes ass well (but I don't think it have a firewall). I use VyprVPN sometimes too, but it's disabled most of the time, and I'm not using now.
End of quote

All candidates for issues.

For starters, can you ping the Secondary PC from a command prompt?

----------------
Sean Drohan
Stardock Customer Service Manager

Start11 - Customize the Start Menu and Taskbar in Windows 10/11.
Reply #3 from Stardock Forums Top

For starters, can you ping the Secondary PC from a command prompt?
End of quote

 

Microsoft Windows [versão 10.0.17134.228]

(c) 2018 Microsoft Corporation. Todos os direitos reservados.

 

C:\Users\mathe>ping www.google.com

 

Disparando www.google.com [172.217.29.132] com 32 bytes de dados:

Resposta de 172.217.29.132: bytes=32 tempo=39ms TTL=56

Resposta de 172.217.29.132: bytes=32 tempo=39ms TTL=56

Resposta de 172.217.29.132: bytes=32 tempo=39ms TTL=56

Resposta de 172.217.29.132: bytes=32 tempo=41ms TTL=56

 

Estatísticas do Ping para 172.217.29.132:

    Pacotes: Enviados = 4, Recebidos = 4, Perdidos = 0 (0% de

             perda),

Aproximar um número redondo de vezes em milissegundos:

    Mínimo = 39ms, Máximo = 41ms, Média = 39ms

 

C:\Users\mathe>

 

TRANSLATION

Microsoft Windows [version 10.0.17134.228]

(c) 2018 Microsoft Corporation. All rights reserved.

 

C: \ Users \ mathe> ping www.google.com

 

Triggering www.google.com [172.217.29.132] with 32 bytes of data:

Response of 172.217.29.132: bytes = 32 time = 39ms TTL = 56

Response of 172.217.29.132: bytes = 32 time = 39ms TTL = 56

Response of 172.217.29.132: bytes = 32 time = 39ms TTL = 56

Response of 172.217.29.132: bytes = 32 time = 41ms TTL = 56

 

Ping stats for 172.217.29.132:

     Packages: Sent = 4, Received = 4, Lost = 0 (0% of

              loss),

Approximate a round number of times in milliseconds:

     Minimum = 39ms, Maximum = 41ms, Average = 39ms

 

C: \ Users \ mathe>

Reply #4 from Stardock Forums Top

Hello,

So you still have the same problem ?

 


AzDude
Stardock Community Assistant

Reply #5 from Stardock Forums Top

Quoting AzDude, reply 4

So you still have the same problem ?
End of AzDude's quote

Yes.

It's still not working.

Reply #6 from Stardock Forums Top

Hello,

If not today then tomorrow someone will get back to you .

Keep an eye on this thread.

 


AzDude
Stardock Community Assistant