Product Key not accepted

I recently upgraded my computer to Windows 10.  In order to run Fences, it wants my product key.  But it keeps telling me that the key is invalid.  And yet, it is the correct key.  Anyone else having this problem?  And is there a solution?

1,764 views 3 replies
Reply #1 Top

Hello,

I have forwarded your problem to Stardock Support team for their assistant. Please keep an eye on this thread for any updates. We appreciate your feedback and patient.

 

Basj

Stardock Community Assistant.

Reply #2 Top

What version of Fences are you trying to install. I only see Fences 2 on your account.

Windows 10 supports v3.

 

Reply #3 Top

Hello,

Sorry to hear you are having trouble.

It appears you are trying to activate Fences 3 with a Fences 2 key.

You can, however, still get the upgrade at a discount here (bottom of page):

https://www.stardock.com/products/fences/download.asp

If you only wanted to re-install Fences 2, uninstall 3 and install version 2 from here:

https://www.stardock.com/support/productkeyretrieval

Please let us know if you should have any further questions/concerns.