Activation issue Fences 3 (Steam)

Hello, This application was purchased on Steam.
I'm having an activation error with your application: Feces 3. this product is not activated on my device due to an error: "Fences could not be activated because it is currently running on another computer.". after clicking the "continue" button, in order to deactivate another computer, the program closes and opens again in this dialog box.
The fact is that no other computer on which he could stand, there can not be. there was also no hacking of the account.
read how to fix this error on your forum, does not help... 
Please, help to understand this problem.

links to screenshots (Lightshot)
9,534 views 6 replies
Reply #1 Top

Hello,

I have forwarded your report to the Stardock support team for their review and recommendations.

Please keep an eye on this thread for any updates.

We really do appreciate your feedback, thanks.

 

AzDude
Stardock Community Assistant

Reply #3 Top

Hello,

Sorry to hear you are having trouble.

PM me the long number (do not post it in the thread) in the error and Ill reset it.

----------------
Sean Drohan
Stardock Customer Service Manager

Reply #4 Top

I'm having a similar issue. I purchased Fences a year ago in April via Steam, never received or needed a key or activation code (as far as I can tell), and installed it on a remote drive. I recently purchased a new system, retired and mothballed the old system, and have been looking forward to using Fences on the new system from the same remote drive. The new system is now the only system with access to Fences and/or the remote drive, and Fences halfway works on my new system, but is still throwing nag screens looking for an activation code.

I've deleted and reinstalled Fences on the same remote drive, using the new system, but no joy, it still continues to bug me for an activation code. Another one popped up as I was writing this post ~ help!

Reply #5 Top

Quoting FierceRadiance, reply 4

I'm having a similar issue. I purchased Fences a year ago in April via Steam, never received or needed a key or activation code (as far as I can tell), and installed it on a remote drive. I recently purchased a new system, retired and mothballed the old system, and have been looking forward to using Fences on the new system from the same remote drive. The new system is now the only system with access to Fences and/or the remote drive, and Fences halfway works on my new system, but is still throwing nag screens looking for an activation code.

I've deleted and reinstalled Fences on the same remote drive, using the new system, but no joy, it still continues to bug me for an activation code. Another one popped up as I was writing this post ~ help!
End of FierceRadiance's quote

Hello,

I have forwarded your problem to Stardock Support team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

 

Basj

Stardock Community Assistant.

Reply #6 Top

Quoting FierceRadiance, reply 4

I'm having a similar issue. I purchased Fences a year ago in April via Steam, never received or needed a key or activation code (as far as I can tell), and installed it on a remote drive. I recently purchased a new system, retired and mothballed the old system, and have been looking forward to using Fences on the new system from the same remote drive. The new system is now the only system with access to Fences and/or the remote drive, and Fences halfway works on my new system, but is still throwing nag screens looking for an activation code.

I've deleted and reinstalled Fences on the same remote drive, using the new system, but no joy, it still continues to bug me for an activation code. Another one popped up as I was writing this post ~ help!
End of FierceRadiance's quote

Please see here: https://forums.stardock.com/486311/accounts-and-activation-support-faq#steamkey

If you continue to have an issue please start a new thread instead of posting in this one.