Unable to change email address

Unable to change email address

from Stardock Forums

Our company has rebranded their email platform from @firstgroup.com to @gwr.com . I have followed the email address change process but do not seem to be able to change my email address.

Can someone please look into this or advise.  Or get in touch with me.  (DO NOT EMAIL ME AT FIRSTGROUP.COM AS THIS EMAIL ADDRESS NO LONGER EXISTS)

3,837 views 6 replies
Reply #1 from Stardock Forums Top

Hello,

I have forwarded your problem to Stardock Suport team for their assistant. Please keep an eye on this thread for any updates. We appreciate your feedback and patient.

 

Basj

Stardock Community Assistant.

Reply #2 from Stardock Forums Top

Hello,

I have merged your accounts together. You should now have access to your product at:

https://www.stardock.com/support/productkeyretrieval

Please let me know whether this resolves your problem or if you have any additional questions.

----------------
Sean Drohan
Stardock Customer Service Manager

TouchTasks - Access tasks with ease on Windows touchscreens.
Reply #3 from Stardock Forums Top

I need my Stardock login account email address changed, and also the email address that I purchased the software with.  I would like to keep my login name. 

Reply #4 from Stardock Forums Top

Quoting frontpageman, reply 3

I need my Stardock login account email address changed, and also the email address that I purchased the software with.  I would like to keep my login name. 
End of frontpageman's quote

Try this link https://store.stardock.com/myaccount

 

Reply #5 from Stardock Forums Top

Quoting AzDude, reply 4


Quoting frontpageman,
reply 3

I need my Stardock login account email address changed, and also the email address that I purchased the software with.  I would like to keep my login name. 



Try these links

 https://store.stardock.com/myaccount

https://www.stardock.com/accounts/registrations/

 



 

End of AzDude's quote

Reply #6 from Stardock Forums Top

Quoting frontpageman, reply 3

I need my Stardock login account email address changed, and also the email address that I purchased the software with.  I would like to keep my login name. 
End of frontpageman's quote

If you cannot change it yourself, please place a ticket here:

https://esupport.stardock.com/index.php?/Tickets/Submit

Sean Drohan
Stardock Support Manager