Migrating to new Windows 7 laptop and get a popup that Fences may lot be loaded

Hi 

Moving to a new work computer and after tge install completed (with no apparent problem) the Fences app and icon appears on the machine but when I try to run it I get the pop up ... After I click ok I arrive at the Fences control panel where I am able to apply my license key and activate but do not see my snapshots from my old machine (just indicates "Loading") and it doesnt looklike I can create a fence or anything ....please help

Thanks,

Frank