I forgot my account password

Please use this link to retrieve lost password https://forums.stardock.com/login/lost

The password for the forum is not the same as the website, I can login to the forum, but can not use the same email and password landing site.

English:

I've tried all of these methods, but I still haven't received the email to reset the password and verify the account (I tried to re-establish the account).

Chinese:

这些方法我已经都尝试过了，但是我还是没有收到重置密码和验证账户（我尝试重新建立账户）的电子邮件。

Hello,

The most common question we receive is how to get your products or keys. Please use the following link below to get them:

Be sure to try all the email addresses you know you have or could have used, especially ones you may use for PayPal or other payment services.

https://www.stardock.com/support/productkeyretrieval

For other common questions about any Stardock product, please see the FAQs below:

Account and Activation Help:
FAQ: https://forums.stardock.com/486311/Accounts-and-Activation-Support-FAQ
Forum: https://forums.stardock.com/forum/1172

Stardock Software:
Each Software product in the forums will have a specific FAQ to answer many of the common questions clients have:
https://forums.stardock.com/

Stardock Entertainment:
Likewise, each Entertainment product in the forums will have a specific FAQ answer many of the common questions clients have:
https://forums.stardock.net/

Stardock is providing direct email support for ONLY the following items:

-Refunds
-Potential Fraud
-Email Changes \ Account Merges
-Corp Sales Where Support Was Purchased
-Object Desktop Subscriptions (support is included)
-Media / Partnership Inquiries

ONLY if your issue is in one of these areas, use this link for placing a ticket:

https://esupport.stardock.com/index.php?/Tickets/Submit/RenderForm/2

If a ticket placed is not regarding one of these areas, it may be ignored.

Regards,
Stardock Support.

 

Hello,
I have forwarded your report to the Stardock support team for their review and recommendations. Please keep an eye on this thread for any updates. We really do appreciate your feedback, thanks.

Please use:
https://forums.stardock.com/486311/accounts-and-activation-support-faq#gettingproducts