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Добрый день дамы и господа, у меня была проблема, я заказал продукт для 9.99 dolors, после оплаты я был переведен на другой сайт, где были ключи от двух продуктов, один для 9.99 и 29.99 dolors, и с моей кредитной карты эти деньги были сняты, хотя я заказал 1 продукт заказал, как это может быть? И да, я еще не принимал другой ключ продукта, что я должен сделать, чтобы получить деньги обратно?

Translation

Good afternoon ladies and gentlemen, I had a problem, I ordered a product for 9.99 dolors, after payment I was transferred to another site where there were keys from two products, one for 9.99 and 29.99 dolors, and from my credit card this money was withdrawn , although I ordered 1 product ordered, how can this be? And yes, I have not yet taken another product key, what should I do to get the money back?

4,760 views 7 replies
Reply #1 from Stardock Forums Top

I sent your request to support for review 

Reply #2 from Stardock Forums Top

What product do you want refunded?

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Reply #3 from Stardock Forums Top

I ordered myself the one for $ 9.99 and I want to return the one that for 29.99 dolors it does not need me

Reply #4 from Stardock Forums Top

Hello,

Since already weekend, most probably your refund problem will be process on Monday. Please be patient.

Reply #5 from Stardock Forums Top

Good afternoon, many thanks, I'll wait, it's not a problem, you have a good weekend!

Reply #6 from Stardock Forums Top

Quoting seo_nix, reply 5

Good afternoon, many thanks, I'll wait, it's not a problem, you have a good weekend!
End of seo_nix's quote

I have refunded it.

Reply #7 from Stardock Forums Top

:thumbsup: ок спасибо, быстро работаете, хорошая тех поддержка

ok thanks, fast work, good support